Shipping & returns

Shipping Policy

  • My order processing time is about 2-5 business days.  

  • I offer free shipping with orders $45 and above! Use code “FREESHIPPING” 

  • Shipping rate will be determined on the package weight and will be shipped through USPS.  

  • Please ensure that you have provided the correct address. I will not be responsible if you input the incorrect address.  

  • I am not responsible for lost packages. Once I drop them off with USPS, it is their responsibility. Please contact them prior to messaging me.  

  • I am not responsible if your package arrives late due to COVID-19.  

Return & Exchange Policy

  • ALL sales are final.  

  • I do not accept returns on polymer clay earrings. If your earrings arrive broken, please contact me the same day you receive the earrings.  

  • You must provide a picture of the damaged product to JACLAYACC@gmail.com